Trah Bill | Contact Us

Contact Information

Reach out to us through any of these channels

Our Contact Details

Phone

+234 813 588 9142

+234 904 339 0471

Email

support@trahbill.com

info@trahbill.com

Address

Shop No 11 Fadama Plaza, Along Ummaru Musa Yar'adua Road, Gusau,

Zamfara State

Business Hours

Monday - Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Send us a Message

Frequently Asked Questions

Find answers to common questions about our services

How long does it take to process a payment?

Most payments are processed instantly. In rare cases where additional verification is needed, it may take up to 5 minutes. You'll receive an SMS notification once your payment is complete.

Is my personal information secure?

Absolutely. We use industry-standard encryption and security protocols to protect your personal and financial information. Your data is never shared with third parties without your consent.

What if I don't receive my airtime/data after payment?

If you don't receive your airtime or data within 5 minutes, please contact our support team immediately. We guarantee 100% refund if we cannot resolve the issue within 24 hours.

Can I get a refund if I make a mistake?

We offer refunds for incorrect transactions within 24 hours of the transaction. Please contact our support team with your transaction ID, and we'll process your refund promptly.

Do you have a mobile app?

Yes! Our mobile app is available for both iOS and Android devices. Download it from the App Store or Google Play Store to enjoy seamless bill payments on the go.

What payment methods do you accept?

We accept payments via bank transfer, debit/credit cards, USSD codes, and direct wallet funding. You can also use our mobile money options for added convenience.

Visit Our Office

Find us at our headquarters in Lagos

Our Location

Shop No 11 Fadama Plaza, Along Ummaru Musa Yar'adua Road, Gusau, Zamfara State

Open Monday-Friday, 8AM-8PM

Get in Touch with Us